Quality

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Definition of "Quality" by Graphic Design Newcastle:

The term "Quality" refers to the degree to which a product, service, or process meets specified requirements, expectations, or standards. It encompasses attributes such as reliability, durability, consistency, performance, and aesthetics, depending on the context.

In different contexts:

  • In general usage: Quality indicates how good or bad something is.
  • In manufacturing or production: It refers to the conformance to specifications and the absence of defects.
  • In design and branding: Quality reflects the perceived value, craftsmanship, and attention to detail that contribute to a positive user experience.
  • In customer service: It relates to how well a service meets customer needs and expectations.

Ultimately, quality is both a measurable standard and a subjective perception, often influencing customer satisfaction and brand reputation.

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